:root {
  --bg:        #0A0C0F;
  --panel:     #11151A;
  --panel-2:   #161C23;
  --line:      #232B34;
  --line-soft: #1B222A;
  --text:      #EEEFF0;
  --muted:     #929EA1;
  --dim:       #6B767C;
  --cyan:      #00C8FF;
  --purple:    #B43CFF;
  --teal:      #23D5C4;
  --good:      #23D5C4;
  --warn:      #F5A623;
  --bad:       #FF4D5E;
  --grad:      linear-gradient(90deg, #00C8FF 0%, #B43CFF 100%);
  --radius:    10px;
  --mono:      ui-monospace, SFMono-Regular, "SF Mono", Menlo, monospace;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif;
  font-size: 15px;
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--cyan); }

/* ------------------------------------------------------------------ layout */
.wrap { max-width: 1080px; margin: 0 auto; padding: 0 24px 96px; }

header.top {
  border-bottom: 1px solid var(--line);
  background: linear-gradient(180deg, #0D1116 0%, var(--bg) 100%);
  padding: 26px 0 0;
  margin-bottom: 28px;
}
.brandline { display: flex; align-items: baseline; gap: 14px; flex-wrap: wrap; }
.brandmark {
  font-size: 21px; font-weight: 700; letter-spacing: -0.3px;
  background: var(--grad); -webkit-background-clip: text; background-clip: text;
  -webkit-text-fill-color: transparent;
}
.brandsub { color: var(--muted); font-size: 13px; }
.tagline { color: var(--dim); font-size: 13px; margin: 6px 0 20px; max-width: 60ch; }

/* steps */
nav.steps { display: flex; gap: 4px; flex-wrap: wrap; }
nav.steps button {
  background: none; border: none; border-bottom: 2px solid transparent;
  color: var(--dim); font: inherit; font-size: 14px; padding: 9px 14px;
  cursor: pointer; display: flex; align-items: center; gap: 8px;
}
nav.steps button:hover { color: var(--text); }
nav.steps button.active { color: var(--text); border-bottom-color: var(--cyan); }
nav.steps button[disabled] { opacity: .4; cursor: not-allowed; }
nav.steps .num {
  font-family: var(--mono); font-size: 11px; width: 19px; height: 19px;
  border-radius: 50%; border: 1px solid var(--line);
  display: inline-flex; align-items: center; justify-content: center;
}
nav.steps button.active .num { border-color: var(--cyan); color: var(--cyan); }
nav.steps button.done .num { border-color: var(--teal); color: var(--teal); }

.step { display: none; }
.step.active { display: block; }

/* ----------------------------------------------------------------- panels */
.panel {
  background: var(--panel); border: 1px solid var(--line);
  border-radius: var(--radius); padding: 20px 22px; margin-bottom: 18px;
}
.panel h2 {
  margin: 0 0 4px; font-size: 15px; letter-spacing: .02em;
  text-transform: uppercase; color: var(--text);
}
.panel .hint { color: var(--dim); font-size: 13px; margin: 0 0 18px; max-width: 74ch; }

h3.sec {
  font-size: 12px; text-transform: uppercase; letter-spacing: .09em;
  color: var(--muted); margin: 26px 0 10px; font-weight: 600;
}

/* ------------------------------------------------------------------ fields */
.grid2 { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 16px; }
label.field { display: block; margin-bottom: 14px; }
label.field > span.lab {
  display: block; font-size: 12px; text-transform: uppercase;
  letter-spacing: .07em; color: var(--muted); margin-bottom: 6px;
}
select, input[type=text], textarea {
  width: 100%; background: var(--panel-2); color: var(--text);
  border: 1px solid var(--line); border-radius: 8px;
  padding: 10px 12px; font: inherit;
}
select:focus, input:focus, textarea:focus { outline: none; border-color: var(--cyan); }
textarea { min-height: 190px; resize: vertical; font-size: 14px; line-height: 1.5; }
.fieldnote { color: var(--dim); font-size: 12px; margin-top: 5px; }

button.btn {
  background: var(--grad); color: #06080B; border: none; font: inherit;
  font-weight: 650; padding: 11px 20px; border-radius: 8px; cursor: pointer;
}
button.btn:hover { filter: brightness(1.12); }
button.ghost {
  background: transparent; color: var(--text); border: 1px solid var(--line);
  font: inherit; padding: 10px 18px; border-radius: 8px; cursor: pointer;
}
button.ghost:hover { border-color: var(--cyan); color: var(--cyan); }
.actions { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-top: 18px; }

/* gear chips */
.chips { display: flex; flex-wrap: wrap; gap: 7px; margin-top: 10px; }
.chip {
  background: var(--panel-2); border: 1px solid var(--line); color: var(--muted);
  border-radius: 20px; padding: 5px 12px; font-size: 13px; cursor: pointer;
}
.chip:hover { border-color: var(--cyan); color: var(--text); }
.chip.on { border-color: var(--teal); color: var(--teal); background: rgba(35,213,196,.08); }
.chip .x { margin-left: 7px; opacity: .6; }

/* ---------------------------------------------------------------- rate grid */
.raterow {
  display: grid; grid-template-columns: 1fr auto auto;
  gap: 14px; align-items: center;
  padding: 12px 0; border-bottom: 1px solid var(--line-soft);
}
.raterow:last-child { border-bottom: none; }
.raterow .name { font-size: 14px; }
.raterow .name small { display: block; color: var(--dim); font-size: 12px; margin-top: 2px; }
.reqpill {
  font-family: var(--mono); font-size: 11px; color: var(--muted);
  border: 1px solid var(--line); border-radius: 5px; padding: 2px 7px; white-space: nowrap;
}
.reqpill.critical { border-color: rgba(255,77,94,.45); color: #FF8A96; }
.reqpill.important { border-color: rgba(245,166,35,.4); color: #F5C06A; }
.levelsel { display: flex; gap: 3px; }
.levelsel button {
  width: 30px; height: 30px; border-radius: 6px; border: 1px solid var(--line);
  background: var(--panel-2); color: var(--dim); font: inherit; font-size: 12px;
  font-family: var(--mono); cursor: pointer;
}
.levelsel button:hover { border-color: var(--cyan); color: var(--text); }
.levelsel button.on { background: var(--grad); color: #06080B; border-color: transparent; font-weight: 700; }
/* "asked, nothing there" is a real answer — muted but definitely selected. */
.levelsel button.on.zero { background: #2A323B; color: var(--muted); }
/* "not asked" is the absence of an answer, and must not look like a low score. */
.levelsel button.on.na { background: transparent; border: 1px dashed var(--line); color: var(--dim); font-weight: 400; }

/* ------------------------------------------------------------------ screen */
.qcard {
  border: 1px solid var(--line); border-radius: var(--radius);
  background: var(--panel); margin-bottom: 16px; overflow: hidden;
}
.qcard > header {
  padding: 14px 18px; border-bottom: 1px solid var(--line-soft);
  display: flex; justify-content: space-between; gap: 14px; align-items: flex-start;
  background: var(--panel-2);
}
.qcard h4 { margin: 0 0 3px; font-size: 15px; }
.qcard .why { color: var(--dim); font-size: 12.5px; }
.qcard .body { padding: 16px 18px; }
.qblock { margin-bottom: 18px; }
.qblock:last-child { margin-bottom: 0; }
.qtext { font-size: 15px; margin-bottom: 10px; }
.qtext::before { content: '“'; color: var(--cyan); }
.qtext::after  { content: '”'; color: var(--cyan); }
.answers { display: grid; grid-template-columns: repeat(auto-fit, minmax(250px, 1fr)); gap: 12px; }
.ansbox { border-radius: 8px; padding: 11px 13px; font-size: 13px; }
.ansbox.good { background: rgba(35,213,196,.06); border: 1px solid rgba(35,213,196,.24); }
.ansbox.flag { background: rgba(255,77,94,.05); border: 1px solid rgba(255,77,94,.22); }
.ansbox h5 {
  margin: 0 0 7px; font-size: 11px; text-transform: uppercase; letter-spacing: .08em;
}
.ansbox.good h5 { color: var(--teal); }
.ansbox.flag h5 { color: #FF8A96; }
.ansbox ul { margin: 0; padding-left: 17px; }
.ansbox li { margin-bottom: 4px; color: var(--muted); }
.scorebar {
  display: flex; gap: 8px; align-items: center; flex-wrap: wrap;
  padding: 12px 18px; border-top: 1px solid var(--line-soft); background: #0E1216;
}
.scorebar .lab { font-size: 12px; color: var(--muted); margin-right: 4px; }
.scorebar button {
  border: 1px solid var(--line); background: var(--panel-2); color: var(--muted);
  border-radius: 7px; padding: 6px 13px; font: inherit; font-size: 13px; cursor: pointer;
}
.scorebar button:hover { color: var(--text); border-color: var(--cyan); }
.scorebar button.on-good { background: rgba(35,213,196,.14); border-color: var(--teal); color: var(--teal); }
.scorebar button.on-part { background: rgba(245,166,35,.14); border-color: var(--warn); color: var(--warn); }
.scorebar button.on-bad  { background: rgba(255,77,94,.14); border-color: var(--bad); color: #FF8A96; }

/* ----------------------------------------------------------------- verdict */
.verdict {
  border-radius: var(--radius); padding: 24px; margin-bottom: 20px;
  border: 1px solid var(--line); background: var(--panel);
  display: grid; grid-template-columns: 1fr auto; gap: 24px; align-items: center;
}
.verdict.yes         { border-color: rgba(35,213,196,.5);  background: linear-gradient(180deg, rgba(35,213,196,.07), var(--panel)); }
.verdict.conditional { border-color: rgba(245,166,35,.5);  background: linear-gradient(180deg, rgba(245,166,35,.07), var(--panel)); }
.verdict.unproven    { border-color: rgba(0,200,255,.45);  background: linear-gradient(180deg, rgba(0,200,255,.06), var(--panel)); }
.verdict.no          { border-color: rgba(255,77,94,.5);   background: linear-gradient(180deg, rgba(255,77,94,.07), var(--panel)); }
.verdict .tag {
  font-size: 11px; letter-spacing: .12em; text-transform: uppercase;
  font-weight: 700; margin-bottom: 8px;
}
.verdict.yes .tag { color: var(--teal); }
.verdict.conditional .tag { color: var(--warn); }
.verdict.unproven .tag { color: var(--cyan); }
.verdict.no .tag { color: #FF8A96; }
.verdict h2 { margin: 0 0 10px; font-size: 24px; letter-spacing: -.3px; }
.verdict p { margin: 0 0 8px; color: var(--muted); font-size: 14px; max-width: 68ch; }
.verdict p:last-child { margin-bottom: 0; }
.metrics { display: flex; gap: 26px; }
.metric { text-align: center; min-width: 78px; }
.metric .v { font-size: 30px; font-weight: 700; font-family: var(--mono); line-height: 1.1; }
.metric .k { font-size: 10.5px; text-transform: uppercase; letter-spacing: .08em; color: var(--dim); margin-top: 3px; }

table.gaps { width: 100%; border-collapse: collapse; font-size: 14px; }
table.gaps th {
  text-align: left; font-size: 11px; text-transform: uppercase; letter-spacing: .07em;
  color: var(--muted); font-weight: 600; padding: 0 10px 9px 0; border-bottom: 1px solid var(--line);
}
table.gaps td { padding: 11px 10px 11px 0; border-bottom: 1px solid var(--line-soft); vertical-align: top; }
table.gaps tr:last-child td { border-bottom: none; }
table.gaps .cname { font-weight: 500; }
table.gaps .cnote { color: var(--dim); font-size: 12px; margin-top: 3px; }
.vpill {
  display: inline-block; font-size: 11.5px; padding: 3px 9px; border-radius: 20px;
  border: 1px solid var(--line); white-space: nowrap; font-weight: 600;
}
.vpill.good { color: var(--teal);  border-color: rgba(35,213,196,.4);  background: rgba(35,213,196,.07); }
.vpill.warn { color: var(--warn);  border-color: rgba(245,166,35,.4);  background: rgba(245,166,35,.07); }
.vpill.bad  { color: #FF8A96;      border-color: rgba(255,77,94,.4);   background: rgba(255,77,94,.07); }
.vpill.unknown { color: var(--cyan); border-color: rgba(0,200,255,.35); background: rgba(0,200,255,.06); }
.vpill.off { color: var(--dim); border-color: var(--line); background: transparent; }
.lvl { font-family: var(--mono); font-size: 12px; color: var(--muted); white-space: nowrap; }

.risk {
  border-left: 3px solid var(--line); padding: 2px 0 2px 15px; margin-bottom: 20px;
}
.risk.high   { border-left-color: var(--bad); }
.risk.medium { border-left-color: var(--warn); }
.risk.low    { border-left-color: var(--dim); }
.risk h4 { margin: 0 0 5px; font-size: 15px; }
.risk .sev {
  font-size: 10.5px; text-transform: uppercase; letter-spacing: .1em;
  font-weight: 700; margin-left: 9px;
}
.risk.high .sev { color: var(--bad); }
.risk.medium .sev { color: var(--warn); }
.risk.low .sev { color: var(--dim); }
.risk p { margin: 0 0 7px; color: var(--muted); font-size: 13.5px; }
.risk .mit { color: var(--text); font-size: 13.5px; }
.risk .mit b { color: var(--teal); font-weight: 600; }

.dev { display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 14px; }
.devcard { border: 1px solid var(--line); border-radius: 8px; padding: 14px; background: var(--panel-2); }
.devcard h4 { margin: 0 0 6px; font-size: 14px; }
.devcard .arrow { font-family: var(--mono); font-size: 12px; color: var(--cyan); margin-bottom: 7px; }
.devcard p { margin: 0; font-size: 13px; color: var(--muted); }

.empty { color: var(--dim); font-size: 14px; font-style: italic; }

/* course bridge → Reboot Academy */
.courselinks { display: flex; flex-direction: column; gap: 5px; margin-top: 11px; }
.courselinks a {
  font-size: 12.5px; color: var(--cyan); text-decoration: none;
  padding: 5px 9px; border: 1px solid rgba(0,200,255,.25);
  border-radius: 6px; background: rgba(0,200,255,.05);
}
.courselinks a:hover { border-color: var(--cyan); background: rgba(0,200,255,.1); }
.courselinks a::before { content: '↗ '; opacity: .7; }
.trainrow {
  display: flex; align-items: center; gap: 12px; flex-wrap: wrap;
  padding: 11px 0; border-bottom: 1px solid var(--line-soft);
}
.trainrow:last-child { border-bottom: none; }
.trainrow .tcourse { color: var(--cyan); text-decoration: none; font-size: 14px; font-weight: 500; flex: 0 0 auto; }
.trainrow .tcourse:hover { text-decoration: underline; }
.trainrow .tcloses { color: var(--dim); font-size: 12.5px; flex: 1 1 auto; }
.inline-note {
  background: rgba(0,200,255,.05); border: 1px solid rgba(0,200,255,.2);
  border-radius: 8px; padding: 12px 14px; font-size: 13.5px; color: var(--muted);
  margin-bottom: 16px;
}
.inline-note b { color: var(--cyan); font-weight: 600; }

/* ------------------------------------------------------------ modes/shell */
.mode { display: none; }
.mode.active { display: block; }
nav.steps.sub { margin-bottom: 20px; border-bottom: 1px solid var(--line); }
.panelhead { display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap; }
.panelhead h2 { margin: 0; }
.panel.tight { padding: 16px 20px; }
.actions.inline { margin-top: 0; }
.soft { color: var(--dim); font-weight: 400; text-transform: none; letter-spacing: 0; font-size: 13px; }
button.ghost.sm { padding: 5px 11px; font-size: 12.5px; }
button.ghost.sm.danger:hover { border-color: var(--bad); color: #FF8A96; }

/* compact gig bar */
.gigbar { display: flex; flex-wrap: wrap; gap: 10px; }
label.mini { display: flex; flex-direction: column; gap: 4px; flex: 1 1 130px; min-width: 110px; }
label.mini > span {
  font-size: 10.5px; text-transform: uppercase; letter-spacing: .07em; color: var(--muted);
}
label.mini select, label.mini input {
  background: var(--panel-2); color: var(--text); border: 1px solid var(--line);
  border-radius: 7px; padding: 7px 9px; font: inherit; font-size: 13px; width: 100%;
}
label.mini select:focus, label.mini input:focus { outline: none; border-color: var(--cyan); }

/* bench + shortlist rows */
.benchrow {
  display: flex; align-items: center; gap: 12px;
  padding: 11px 0; border-bottom: 1px solid var(--line-soft);
}
.benchrow:last-child { border-bottom: none; }
.benchrow.dim { opacity: .45; }
.benchrow .ord {
  font-family: var(--mono); font-size: 11px; color: var(--dim);
  width: 22px; text-align: right; flex: none;
}
.benchrow .who { flex: 1 1 auto; min-width: 0; }
.benchrow .who small { display: block; color: var(--dim); font-size: 12px; margin-top: 2px; }
.benchrow .tel, .benchrow .lvl { color: var(--muted); font-family: var(--mono); font-size: 12.5px; white-space: nowrap; }
.benchrow .tel { text-decoration: none; }
.benchrow .tel:hover { color: var(--cyan); }
.warnflag {
  margin-left: 8px; font-size: 10.5px; text-transform: uppercase; letter-spacing: .08em;
  color: #FF8A96; border: 1px solid rgba(255,77,94,.4); border-radius: 4px; padding: 1px 6px;
}

/* editor drawer */
.panel.editor { display: none; }
.panel.editor.open { display: block; }

/* fill: list vs call */
#mode-fill .callview { display: none; }
#mode-fill.calling .listview { display: none; }
#mode-fill.calling .callview { display: block; }
.callbar {
  display: flex; align-items: center; justify-content: space-between; gap: 14px;
  margin-bottom: 14px; flex-wrap: wrap; color: var(--muted); font-size: 13px;
}

/* the call card — the screen a recruiter lives in */
.callCard { border: 1px solid var(--line); border-radius: var(--radius); background: var(--panel); overflow: hidden; }
.callCard.good    { border-color: rgba(35,213,196,.45); }
.callCard.warn    { border-color: rgba(245,166,35,.45); }
.callCard.unknown { border-color: rgba(0,200,255,.4); }
.callCard.bad     { border-color: rgba(255,77,94,.45); }
.callCard > header {
  display: flex; justify-content: space-between; gap: 18px; align-items: flex-start;
  padding: 18px 20px; background: var(--panel-2); border-bottom: 1px solid var(--line-soft);
}
.callCard h3 { margin: 0 0 4px; font-size: 24px; letter-spacing: -.3px; }
.callmeta { color: var(--dim); font-size: 13px; }
.callnote { color: var(--teal); font-size: 13px; margin-top: 6px; }
.callright { text-align: right; display: flex; flex-direction: column; gap: 7px; align-items: flex-end; }
.bigtel {
  font-family: var(--mono); font-size: 18px; color: var(--cyan); text-decoration: none; white-space: nowrap;
}
.bigtel:hover { text-decoration: underline; }
.callbody { padding: 18px 20px; }
.askline {
  font-size: 16px; padding: 12px 14px; border-radius: 8px; margin-bottom: 16px;
  background: rgba(0,200,255,.06); border: 1px solid rgba(0,200,255,.22);
}
.askline b { color: var(--cyan); }
.triageIntro { color: var(--muted); font-size: 13px; margin-bottom: 14px; }
.triageIntro.clear { color: var(--teal); }
.triageQ { border-top: 1px solid var(--line-soft); padding: 14px 0; }
.triageHead { font-size: 12px; text-transform: uppercase; letter-spacing: .07em; color: var(--muted); margin-bottom: 6px; }
.triageHead .qn { color: var(--cyan); font-family: var(--mono); }
.triageQ .qtext { font-size: 15.5px; margin-bottom: 9px; }
.triageHints { display: grid; grid-template-columns: repeat(auto-fit, minmax(230px, 1fr)); gap: 10px; margin-bottom: 10px; }
.triageHints > div { font-size: 12.5px; color: var(--muted); padding: 8px 11px; border-radius: 7px; }
.triageHints .ok  { background: rgba(35,213,196,.06); border: 1px solid rgba(35,213,196,.2); }
.triageHints .bad { background: rgba(255,77,94,.05); border: 1px solid rgba(255,77,94,.18); }
.triageHints b { color: var(--text); }
.triageMarks { display: flex; gap: 8px; }
.triageMarks button {
  border: 1px solid var(--line); background: var(--panel-2); color: var(--muted);
  border-radius: 7px; padding: 6px 15px; font: inherit; font-size: 13px; cursor: pointer;
}
.triageMarks button:hover { color: var(--text); border-color: var(--cyan); }
.triageMarks .on-good { background: rgba(35,213,196,.14); border-color: var(--teal); color: var(--teal); }
.triageMarks .on-part { background: rgba(245,166,35,.14); border-color: var(--warn); color: var(--warn); }
.triageMarks .on-bad  { background: rgba(255,77,94,.14); border-color: var(--bad); color: #FF8A96; }
.stopnote {
  margin-top: 14px; padding: 11px 13px; border-radius: 8px; font-size: 13px;
  background: rgba(255,77,94,.06); border: 1px solid rgba(255,77,94,.25); color: #FF8A96;
}
.callhist { margin-top: 14px; color: var(--dim); font-size: 12px; font-family: var(--mono); }
.calloutcomes {
  display: flex; gap: 8px; flex-wrap: wrap; padding: 14px 20px;
  border-top: 1px solid var(--line-soft); background: #0E1216;
}
.calloutcomes button {
  border: 1px solid var(--line); background: var(--panel-2); color: var(--text);
  border-radius: 8px; padding: 10px 18px; font: inherit; font-size: 14px; cursor: pointer;
  display: flex; align-items: center; gap: 8px;
}
.calloutcomes button:hover { border-color: var(--cyan); }
.calloutcomes .ob { background: var(--grad); color: #06080B; border-color: transparent; font-weight: 650; }
.calloutcomes .ob:hover { filter: brightness(1.12); }
.calloutcomes .oskip { margin-left: auto; color: var(--muted); }
.calloutcomes kbd {
  font-family: var(--mono); font-size: 10.5px; border: 1px solid rgba(255,255,255,.25);
  border-radius: 4px; padding: 1px 5px; opacity: .75;
}
.callDone {
  border: 1px solid rgba(35,213,196,.4); background: rgba(35,213,196,.05);
  border-radius: var(--radius); padding: 30px; text-align: center;
}
/* schedule editor */
.schedrow {
  display: grid; grid-template-columns: 130px 170px 110px 1fr;
  gap: 9px; align-items: center; padding: 7px 0; border-bottom: 1px solid var(--line-soft);
}
.schedrow:last-child { border-bottom: none; }
.schedrow .sdate { font-family: var(--mono); font-size: 12.5px; color: var(--muted); white-space: nowrap; }
.schedrow select, .schedrow input {
  background: var(--panel-2); color: var(--text); border: 1px solid var(--line);
  border-radius: 6px; padding: 6px 8px; font: inherit; font-size: 13px; width: 100%;
}
.schedrow select:focus, .schedrow input:focus { outline: none; border-color: var(--cyan); }
@media (max-width: 700px) { .schedrow { grid-template-columns: 1fr 1fr; } }

/* day chips on the call card */
.askdays { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 10px; }
.dchip {
  font-size: 11.5px; font-family: var(--mono); padding: 3px 8px; border-radius: 5px;
  border: 1px solid var(--line); color: var(--muted); background: var(--panel-2);
}
.dchip.t-show     { border-color: rgba(35,213,196,.45); color: var(--teal); }
.dchip.t-strike   { border-color: rgba(255,77,94,.4);  color: #FF8A96; }
.dchip.t-setup    { border-color: rgba(0,200,255,.4);  color: var(--cyan); }
.dchip.t-travel   { border-color: rgba(180,60,255,.4); color: #C98BFF; }
.dchip.t-rehearsal{ border-color: rgba(245,166,35,.4); color: var(--warn); }
.dchip.t-dark     { opacity: .6; }

/* booking confirmation */
.confirmCard {
  border: 1px solid rgba(35,213,196,.45); border-radius: var(--radius);
  background: linear-gradient(180deg, rgba(35,213,196,.07), var(--panel)); overflow: hidden;
}
.confirmCard > header { padding: 18px 20px 12px; }
.confirmCard h3 { margin: 0 0 4px; font-size: 21px; color: var(--teal); }
.confirmText {
  margin: 0 20px; padding: 15px 17px; background: #0B0E12; border: 1px solid var(--line);
  border-radius: 8px; font-family: var(--mono); font-size: 12.5px; line-height: 1.65;
  color: var(--text); white-space: pre-wrap; overflow-x: auto;
}
.confirmActions { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; padding: 16px 20px; }
.confirmActions a.ghost {
  text-decoration: none; display: inline-flex; align-items: center;
  border: 1px solid var(--line); border-radius: 8px; padding: 8px 15px; color: var(--text);
}
.confirmActions a.ghost:hover { border-color: var(--cyan); color: var(--cyan); }
.confirmActions #nextCall { margin-left: auto; }
.confirmCard.warn { border-color: rgba(245,166,35,.5); background: linear-gradient(180deg, rgba(245,166,35,.07), var(--panel)); }
.confirmCard.warn h3 { color: var(--warn); }
.confirmCard.bad  { border-color: rgba(255,77,94,.5); }
.confirmCard.bad h3 { color: #FF8A96; }
#callProgress .pen { color: var(--warn); }

/* per-day role assignment — gated on confirmation */
.dayroles { border-top: 1px solid var(--line-soft); margin-top: 4px; padding: 16px 20px 18px; }
.dayroles h4 { margin: 0 0 5px; font-size: 14px; }
.dayroles p { margin: 0 0 13px; color: var(--dim); font-size: 12.5px; max-width: 68ch; }
.dayroles.locked { opacity: .75; }
.dayroles.locked h4::before { content: '🔒 '; }
.dayrole {
  display: grid; grid-template-columns: 130px 150px 1fr; gap: 10px;
  align-items: center; padding: 6px 0;
}
.dayrole select {
  background: var(--panel-2); color: var(--text); border: 1px solid var(--line);
  border-radius: 6px; padding: 6px 9px; font: inherit; font-size: 13px; width: 100%;
}
.dayrole select:focus { outline: none; border-color: var(--cyan); }
.hardestnote {
  margin-top: 12px; padding: 10px 13px; border-radius: 7px; font-size: 13px; color: var(--muted);
  background: rgba(245,166,35,.07); border: 1px solid rgba(245,166,35,.3);
}
.hardestnote b { color: var(--warn); }
@media (max-width: 700px) { .dayrole { grid-template-columns: 1fr 1fr; } }

.callDone h3 { margin: 0 0 8px; font-size: 22px; color: var(--teal); }
.callDone p { margin: 0; color: var(--muted); max-width: 56ch; margin-inline: auto; }

footer.foot {
  border-top: 1px solid var(--line); margin-top: 40px; padding-top: 18px;
  color: var(--dim); font-size: 12.5px;
}

@media print {
  body { background: #fff; color: #000; }
  nav.steps, .actions, header.top .tagline, button { display: none !important; }
  .step { display: none !important; }
  .step.active { display: block !important; }
  .panel, .verdict, .qcard { border-color: #ccc; background: #fff; break-inside: avoid; }
  .verdict h2, .qcard h4, table.gaps td { color: #000; }
  .brandmark { -webkit-text-fill-color: #000; }
}

@media (max-width: 720px) {
  .verdict { grid-template-columns: 1fr; }
  .metrics { justify-content: flex-start; }
  .raterow { grid-template-columns: 1fr; align-items: flex-start; }
}

/* ---------------------------------------------------------- SKILL PROFILE
   The technician's department-by-department rating. Stars are a summary, so
   every row shows the arithmetic underneath — coverage, and what is holding
   the department back. A department nobody has asked about is dimmed and
   shows a dash, never zero stars. */
.profile { margin-top: 4px; }
.prow {
  display: grid;
  grid-template-columns: minmax(120px, 1.1fr) auto minmax(96px, .7fr);
  align-items: baseline; gap: 6px 14px;
  padding: 9px 0; border-bottom: 1px solid var(--line-soft);
}
.prow:last-child { border-bottom: none; }
.prow.dim { opacity: .5; }
.pdept { font-weight: 600; font-size: 13.5px; }
.stars {
  font-family: var(--mono); font-size: 14px; letter-spacing: 1.5px;
  color: var(--line); white-space: nowrap;
}
.stars b {
  font-weight: 400;
  background: var(--grad); -webkit-background-clip: text; background-clip: text;
  -webkit-text-fill-color: transparent;
}
.stars.none { color: var(--dim); letter-spacing: 0; }
.plabel { color: var(--muted); font-size: 12.5px; }
.pnote {
  grid-column: 1 / -1;
  color: var(--dim); font-size: 11.5px; line-height: 1.45;
}
@media (max-width: 560px) {
  .prow { grid-template-columns: 1fr auto; }
  .plabel { grid-column: 1 / -1; }
}
/* A department rated on less than half its skills is shown outlined, never
   filled — visibly different at a glance from one that was actually assessed. */
.stars.provisional b {
  background: none; -webkit-text-fill-color: initial;
  color: var(--dim); font-weight: 400;
}